Protection of user data (GDPR)

1. Introduction

The Terres Rouges Rumelange Physiotherapy Office (hereinafter “we”), located in Rumelange, attaches great importance to the protection of privacy and personal data. This policy aims to inform users of our website (kinerumelange.lu and kinerumelange.com) about how we collect, use, share and protect personal data.

2. Data controller

Responsible : Adrien BAUER
Telephone number : +33 (0)6 86 21 39 29
Email address : b_adri@orange.fr

3. Collecte et utilisation des données

We collect different categories of personal data for several purposes:

Site traffic and usage data via the Wix platform and connected applications (Google Analytics / Google Search Console, etc.) to analyze and improve our service.

Patient contact data (telephone number, last name, first name) for making appointments, online consultation and providing information on treatments.
No sensitive health-related data is collected online. Prescriptions and sensitive information are only physically stored at the practice in compliance with confidentiality.

4. Legal basis

The processing of your personal data is based on your consent, the need to perform a contract, our legal obligations and our legitimate interests. The data is kept for a maximum period of 5 years.

5. Data security

We implement security measures to protect your personal data against unauthorized access, modification, disclosure or destruction. Your data is not shared with third parties and is not transferred outside the European Union.

6. Droits des utilisateurs

You have the right to access, rectify, delete your data, or oppose their processing. To exercise these rights, please contact Adrien BAUER.

7. Cookies and trackers

We currently do not use any cookies or trackers. If this were to change, cookie management will be implemented on our platform, allowing users to accept or refuse them.

8. Contacts

For any questions regarding this policy or to exercise your rights, please contact:

Adrien BAUER, Data Processing Manager
Telephone number : +33 (0)6 86 21 39 29
Email address : b_adri@orange.fr